Informations

Manufacturer: NOX Cycles GmbH

Company Information ​Austria

NOX Cycles GmbH
Managing Director: Marco Klimmt
Gewerbegebiet Süd 3
6262 Schlitters, Österreich
Austria
Telephone: +43 5288 211020
E-Mail: info@noxcycles.com

Regional court Innsbruck, FN479028d

VAT identification number: ATU72652408

Company Information Germany

NOX Cycles GmbH
Managing Director: Marco Klimmt
Gabriele-Tergit-Promenade 9
10963 Berlin
Germany
Telephone: +49 30 36759 668
E-Mail: info@noxcycles.com

Local court Berlin-Charlottenburg, HRB 170661B

VAT identification number: DE311647505

Company Information South Africa

NOX Cycles South Africa PTY LTD
Managing Director: Matt Spechtler, Marco Klimmt
Hout Bay
Cape Town 7806
South Africa
Telephone: +27 67 430 8997
E-Mail: info@noxcycles.co.za

About NOX Cycles

NOX Cycles represents passion, innovation, and top-tier quality in the world of E-Mountain Bikes. With a dedicated team, we design and manufacture high-performance bikes characterized by cutting-edge technology, advanced materials, and unique design. Our products cater to ambitious riders who value performance and durability.

Our Vision

Our mission is to create the perfect riding experience – whether on challenging trails, in untouched nature, or for everyday adventures. Based in Germany, we rely on precision and German engineering to develop bikes that meet the highest standards.

Product Safety and Quality

Safety and quality are the cornerstones of all our products. NOX Cycles complies with the requirements of the General Product Safety Regulation (GPSR), offering transparent information for every product.

Product Safety Features:

• Labeling: Every bike is clearly labeled with the manufacturer’s name, model number, and technical specifications.
• User Manual: Each bike comes with a comprehensive manual, providing clear guidance on assembly, maintenance, and usage.
• Declaration of Conformity: All NOX products meet European safety standards and are thoroughly tested and certified.

Frequently Asked Questions (FAQ)

1. How does NOX Cycles ensure product safety?

• Our E-Bikes undergo rigorous testing and are equipped with safety components that meet the highest standards.

2. What should I do if my bike has a defect?

• Contact our customer service or your local dealer. We will address your concern quickly and reliably.

3. How can I get spare parts or accessories?

• Spare parts and accessories are available through our authorized dealers or directly through our support team.

Service and Contact

Customer Support:
Do you have questions or need assistance? Our service team is available via the following contact details:

• Phone: +43 5288 211020
• Email: service@noxcycles.com

Warranty:
NOX Cycles provides comprehensive warranty services for all products. Details can be found in the warranty terms provided with each product.

Sustainability at NOX Cycles

Sustainability is important to us. Our bikes are produced in an environmentally friendly manner, and we use durable materials. Please dispose of used batteries and components properly through recycling facilities or authorized partners.

Discover Our Models

Visit our shop at www.noxcycles.com to find the perfect bike for your needs. NOX Cycles – for riders who make no compromises!